Avoid this scam company. They sold me a washing ma...

Avoid this scam company. They sold me a washing machine for nearly 700 pounds which turned out to be faulty. The manufacturer has confirmed that it is faulty and that it should be returned but Mark's electrical have been messing me about for two weeks saying the will collect it but they haven't. The machine damages my clothes when it dries by overheating them which lg have confirmed is a fault. The lady on the phone today told me that because I used it it now mine. Sorry for not being psychic marks electrical but you cant tell if a applianceis faulty without using it. Your terms and conditions relate to a damaged item which should not be installed and cant be returned if installed. This machine has a internal fault which you can only diagnose once the machine had been fitted and used. Did you expect me to tell you that the machine is faulty and damages clothes before actually washing and drying clothes in it. I find this nothing but a pathetic excuse to avoid doing what's right. By the way I am disabled and use a wheelchair so I really needed a washing machine because I cant go and use the public machines and these guys have left me stuck with this garbage. I should have used curry's PC World.