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Noorul Syed

4 years ago

Beautiful Hotel, Great Ambience and Great Service....

Beautiful Hotel, Great Ambience and Great Service. However at the time of check out I got charged for an additional day and I was kind of embarrassed when my Manager checked my invoice she was the one who pointed that there was an extra charge and consider she and the company approves all my travels I was shell shocked and could not explain her that failed to verify the charge before checking out. Not sure if it was a human error or a machine error but it surely caused a lot of embarrassment because I trusted Sheraton and its brand and I do not expect them to make such mistakes which would bring bad name to the brand. I will still recommend this Hotel but before you check out do validate your invoice thoroughly.

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