Christina Ellis

Review of Nauti-Cat Cruises

This was a anniversary surprise from my husband. I...

This was a anniversary surprise from my husband. I have always wanted to go sailing. We live 4 hrs away and made the trip there to go sailing to get a call stating they need to cancel my Thursday appointment due to inclement weather. Which I understood it was is was very choppy water and rain that day. Not to mention another issue when she called me she stated the boat ride was only 2 hrs not 2.5 hrs like there website states till this day and they argued with me about that. ANYWAYS...So they rescheduled me to the next day Friday, Just to get a call after I called to verify my time not even 20 mins before that they are cancelling the 1:30 boat ride. Due to high winds. Not to mention I called around to other places and everyone was still out on the water sailing fine. But It was too late I couldn't get booked with anyone else because they were packed. I asked them if they could put me on a later time and I was told they were all booked up for the other times. SMH...Thanks for nothing. I wasted my time, my money on hotels for two nights, gas to get there just to be told sorry there's nothing we could do. I asked to speak to a manager and no called me back. SAD TO SAY I WILL NEVER BOOK WITH THIS SAD EXCUSE OF A COMPANY!!!!! IF I COULD GIVE THEM A 0 STAR RATING I WOULD.