Everaldo Figueiredo

Review of The Roomstore

Back in Dec 2013 when I moved to Houston I purchas...

Back in Dec 2013 when I moved to Houston I purchased a dinning table at Bell Furniture and a kitchen Table at Rooms to Go. Just recently I had two Chairs' legs broken from each Table. Bell just fixed my broken chair in 2 weeks at Zero Cost (SIMPLY AMAZING) !!! EXCELLENT Customer Focus. However, for Rooms to Go, WHAT A POOR Customer Service. HORRIBLE...THE WORST ever in Houston. I've called them and heard upfront "Sorry it's out of warranty" so I proposed to pay for the repair but still the Attendant recommended that I Google for a company that fixes Chairs.

ROOMS TO GO HAS THE WORST CUSTOMER SERVICE IN HOUSTON... I DO NOT RECOMMEND AT ALL. STAY AWAY FROM THIS STORE IS THE BEST THING TO DO!!!!