I ordered two sizes of buttons. One set received ...

I ordered two sizes of buttons. One set received was smaller than what I ordered (or was advertised). I ordered a set of 23 mm buttons but received 19-20 mm buttons. I expect that they simply mistakenly put 19s in 23 mm packaging. Simple fix, right? After 5 emails back and forth claiming they were fixing it and over a month later all it was, was ultimately a run-around. I believe either they didn t have the buttons or else they are misrepresenting them. After the last promise of they are being sent without fruition I finally gave up and took it as a loss. They never refunded my order nor made it right. Luckily, I sniffed I would have a problem with their service when I had to coerce them into replying even the first time with multiple emails and went immediately with a competitor. If I would have relied on their service my project would have been woefully delayed.