Casey Beaudette

Review of Casino Miami, Cruise Ship.

Most disappointing cruise experience I've ever had...

Most disappointing cruise experience I've ever had. Half of the ship was under construction so we weren't even able to do a full lap around the boat. They continued their constuction into the night and made it very difficult to fall asleep. When I complained there was no attempt to make the situation better, instead, we just kept hearing that it was corporates decision to keep it going. Amenities such as the driving range and shuffleboard were in the construction area so we were unable to use them. If you are paying this kind of money for a trip, you expect to have everything that was offered. They didn't inform anyone that this would be going on or the fact that we wouldn't have access to multiple parts of the ship. Moving past the construction issues, the bingo payouts were ridiculously low compared to other cruise lines. The ONLY redeeming factor was the incredible cruise staff, they were fun and friendly at every opportunity.. Future cruises will not be on Norwegian