Dan Ross

Review of Missouri Department of Revenue

It's my impression that the process for license pl...

It's my impression that the process for license plate renewal could be improved beyond the requirements to submit various articles like insurance, inspections, etc. that already create more challenges to the consumer. Notably the process would be more pleasant if the online technology worked for all property owners (to locate across counties). I think the MO DOR would benefit the community and its budget by reinvesting in improvements to its online system to ensure that databases are communicating effectively with the counties to process information and to improve payment collection (i.e. secure smartphone apps), and most importantly, to implement multiple notifications to property owners with ample time to respond prior to the renewal date (45-60 days would be ideal)