I wanted to be excited, I really did, however, my ...

I wanted to be excited, I really did, however, my expectations were not met. The place was packed at 8:30 on a Thursday night. It took a while for anyone to acknowledge me. Once I got my name on the list it took another 15 minutes of patiently standing at the bar to get a beer. The bartenders were nice enough, just slammed busy. When I did finally get to sit down to eat, my food did come out fairly quickly (15-20 minutes or so). The issues continued when I didn't get the right side item. They gave me the correct item and let me keep the mistake, so that was something. However, the next thing is unforgivable. My meat was cold when it got to me. I got brisket and it was room temperature at best. I ate a few bites and what flavor was present wasn't enough to make up for the temperature. At this point it had been about an hour since I got there and I didn't even want to bother with asking for a new entree. I left eating only the sides and went back to my hotel for a second, more filling, dinner.