Phyllis Deitz

Review of la Torretta

Not sure if we will come back. Third time here. Sp...

Not sure if we will come back. Third time here. Spent over a thousand dollars and can t even get our trash taken out or fresh towels. Hotel is under staffed and staff is under trained. Ordered warm cookies and milk for our kids and had to call about them multiple times just to receive them. When order was delivered cookies were still frozen. Bar area by pool was a mess and not great service. We paid by cc,
Kept our tab open and they kept our cc out on the cash register and not in a secure location while our tab was open. Great property, just under poor management unfortunately. Not a 4 star hotel in my books.