Alissa C

Review of Mills Properties, Inc.

Was very excited about the West End Terrace apartm...

Was very excited about the West End Terrace apartments but extremely disappointed upon move in. Our apartment was in no way shape or form "move-in ready". There was SUCH a long list of things wrong with it. On top of that, whatever contractor they used for putting in tubs/showers/sinks and painting were very obviously the cheapest they could find. There is bright yellow glue, caulk, paint splatter, etc. EVERYWHERE and it all looks terrible. With so many things broken and so much TERRIBLY done work on the appliances, it has thus far been a huge disappointment. Maintenance has come to fix some things timely, but other things I have had to submit requests multiple times. One of which is that our apartment is filled with bugs.

A Mills manager reached out to me over phone and left a voicemail, however I called back on multiple occasions and left a voicemail and have been ignored. Extremely disappointed in the apartment state and the company overall.