Sato Joo

Review of Horizon Insurance LP

Just called them for something (adding PCP).. got ...

Just called them for something (adding PCP).. got held on the phone for an hour and then got transferred and have been waiting since. Not the matter of how good their service is when you cannot even reach that point. They should at least implement a callback service for their phone service so that their paying customers do not have to hold on their phones for literally over an hour and more. I will be changing my insurance in a couple of days, but this is for people who are considering them.