S

Shannon Merry

3 years ago

I woukd rate them a zero but I wasn't given that o...

I woukd rate them a zero but I wasn't given that option. My only experience with this company was when I was following one of their vehicles today on 4th street and something fell out of the back of the truck since nothing in the back was secured down in the truck from what I saw. Luckily because of my observation I was following way back and sure enough something fell out of the back of the truck. When I called to let the company know that something fell out of the back of the truck I was given an attitude by the girl who answered the phone. Then she rudely transferred me to another lady who then preceded to tell me that they don't carry anything like that in the back of their trucks, even though I saw it happen while I was driving and managed to avoid an accident! Then she had the nerve to ask me why I waited an hour to call and report this? Well because #1 it is ILLEGAL to talk in the phone while you are driving. #2 common sense, I was a little shaken up! #3 not being from the area and since I was behind the truck, I had to get home and look up this company to get the phone number to call them and tell them what happened. Only to be given an attitude. I wouldn't call this company if they were the last pest service in the state because of that lacking in customer service. And caution DO NOT DRIVE CLOSE TO THEIR TRUCKS IN CASE SOMETHING FLIES OUT!!

Comments:

No comments