As a director on an HOA Board who made the recomme...

As a director on an HOA Board who made the recommendation to my own board to switch to this company, I give you the opposite recommendation. Please, for your own sake, do not utilize this company for HOA Management. Unless, that is, all of your homeowners pay their dues, all houses are in compliance, and you are only looking for someone to handle the accounting. I believe they did that right (maybe - we are still two months behind in receiving financial reports). They didn t do anything for delinquent accounts, it took them two months to send coupon books, they didn t pick up records from our previous management company until we were well into the first month of our contract, the online portal that was the selling point for us wasn t set up until 7 months into the contract, we couldn t get ahold of anyone, we had four different community managers in nine months...it was a nightmare. They cancelled on us because hopefully they have realized they took too much business on. Now we start this process again. Frustrating. Disappointing. Trying to figure out why I signed up for this.