We booked a room on the Bayview side with 1 king b...

We booked a room on the Bayview side with 1 king bed. When we arrived, they gave us a Waterfront room with two double beds. The bathroom was decent and looked updated but that's where it stopped. The room had not been cleaned. The hallways leading to this side are filthy and dark. The beds had holes and rips in the bedding and stains on the sheets. We called the front desk twice for housekeeping and to change rooms. They did not have any more rooms except one pet room and another that the front desk staff said would be worse than what we have. After two hours of waiting and going to the front desk, we left to get food.

When we came back, "housekeeping" did nothing. They didn't change the sheets, vacuum, or clean in any way. They simply left more towels and a bag with toilet paper and more covered paper cups. We checked out in the morning. We would have left earlier but it was 2am and we live several hours away. I do not know how the bayview side looks, but the waterfront is horrible. They also gave us the wrong room.

The other issue is parking. You have to pay each time you leave, which is costly. I called the front desk a day before we arrived and confirmed our reservation along with the cost of parking. I was told it was $15 for the entire stay and we had in and out privileges. This was far from the truth. You receive a $5 voucher for one parking entry. If you are staying as a hotel guests, you should not have to pay each time you leave. The hotel is further away from the boardwalk or shopping. You will have to leave the hotel.

I would not stay here again.