Sugam Rangan

Review of Country Inn & Suites by Carlso...

While the whole stay was good and property is nice...

While the whole stay was good and property is nice. However approach road is not so wide. So big SUV car people may face some difficulty during movement however you can reach there fine. Beach is 1.9km almost away.

My Bad experience: i booked hotel online however when i reached the hotel they said due to not receiving of a voucher from goibibo they have given room to someone else. The Manager of Place MANNU RANJAN is the most rude person i have ever met across country inn properties around the world. When i asked what we should do and shown him my App which was showing booking confirmed, he said he can not do anything. I requested him to call goibibo once, he said why he will do it as they have not received any money from them. He said, i have now no rooms left so even if we call goibibo, nothing will happen.

And the best part, after paying more then 50k plus for almost a week booking, when i asked for a suggestion he said "You can leave and find another place". After driving 670km you are tired and hotel manager ask to leave the hotel even when you have a confirmed booking on app. Waoooo.

Then i called goibibo, buy they were great in handling this situation. Goibibo sent them voucher within no time and they gave me room. Now when i asked MANNU RANJAN the manager of country inn candolim, how room is available now he said nothing.

I will request personally to the property management for training your manager.

While rest whole staff was very nice and humble. Arindam from breakfast restaurant was too good in service.