Karina Chavez

Review of Azulik Hotel

The hotel has an amazing view however the customer...

The hotel has an amazing view however the customer service was horrible employees are not friendly and they don t make you feel welcome....
I got to the hotel early and I know the check in was until 3:00 but I was at least expecting my room ready by 3 and literally got it at almost 4:00 and they took another hour to bring my lounges they offered me a drink for the inconvenience but it was at a specific time and day for this which make no sense when it was their fault for having a poor customer service..
I paid more then 800 dollars a night for my villa and honestly it wasn t worth it just because of the customer service if you are reading this review think about if you want to give your money to a place where they don t treat you properly also I wasn t the only person complaining about this place.