Hellbender

Review of Lenovo (Raleigh-NC-USA)

Lenovo has been a considerable waste of time and m...

Lenovo has been a considerable waste of time and money. System I ordered was supposed to be backordered 4 weeks and when I checked into the order status after 4 weeks, the ship date was 4 months out from the order date. After a couple calls to them they did get the system built and shipped to me within a couple more weeks.

Could not install Windows 7 64-bit on the system because of a missing device driver. Called their support, they couldn't help and sent the call to a hardware support group at IBM. The hardware guy couldn't help me, apologized profusely, spent about 10 minutes trying to find the manufacturer of the DVD drive until I just let him off the hook and said I'd look. Finally was able to install the non-SP1 version of Windows 7 but less than half the device drivers on the driver disc included with the machine would install. I imagine that the drivers do exist because they do sell pre-loaded systems, but I'm wondering now if this h/w is different than the pre-loaded ones. Regardless, after 6 hours of dealing with this system I'm cutting my losses and returning it. Oh yeah, there's a 15% restocking fee. Ditto the previous review - just not going to deal with Lenovo again.