Mike Rosen

Review of Austin Infiniti

We have purchased/leased and serviced vehicles at ...

We have purchased/leased and serviced vehicles at Austin Infiniti since 2003 and the quality of service and friendliness of their staff has not wavered - in part because they hire well and appear to have a high retention rate. Monte Reger has been our service advisor during this time. Each visit we have had he provides what we believe is a fair, honest evaluation of our vehicle's needs, a thorough explanation of any diagnosis and an overall pleasurable experience. We are pretty critical of customer service and Austin Infiniti does not disappoint.