Jose Velasco

Review of Sofitel Philippine Plaza Manil...

Staying in a five star hotel is a haven to relax f...

Staying in a five star hotel is a haven to relax from hectic schedules, but it was not what i got from Sofitel hotel. I stayed on july 30 to make use of my free overnight stay with my accor plus card. It was my first and only time to use my card. My request for the two separate beds was not granted because they gave me single bed. I was transfered to a room which has a king size bed, but the bath room is really dated. Came early morning as we were awake with a pounding sound. I ask the bellboy where it is coming and he said that there was a construction on going atthe lower floor. I ask the bell boy to tell the workers to stop, which they did for 30minutes and the banging and pounding resume. I complained His matter to the front deskand and to no wvwil. They ask me if i was notified at all, obviously am not aware of it. As usual this complains as just going down the drain.

Wow. Instead of me having agreat time to celebrate my birthday and a time to rejuvenate it was the opposite thing that happen.

I will never stayin this out dated hotel anymore. Very very dissappointed.