Well done to your 'Urgent Care Centre' at Chase Fa...

Well done to your 'Urgent Care Centre' at Chase Farm Hospital, The Ridgeway, Enfield , EN2 8JL yesterday, turning a 70 (seventy)) year old mother with a stent, chronic acid reflux amongst other disabling conditions. She walked in with my younger sister, blood pouring from her vagina and your staff refused to treat or register her. They told my sister to take her to the North Middlesex Hospital. They refuse to call ambulance and the blood was everywhere.

Unacceptable and their behaviour was unimaginable.

Is this what my mum spent forty years contributing into the system for to be treated worse than an animal.

It's not the first time either that my mother has been treated with no concerns or been admitted in the past and been monitored and not treated until I had to intervene and start ringing people of authority.

Yesterday unfortunately, should not have have happened. My mum had low abdominal pain, she had stopped menstruated for over ten years. It seemed like a tap had opened and we couldn't stop it and blood... And all your staff could say was "you have to drive to the North Middlesex Hospital. They actually refused to call an ambulance.