I have heard good things about this facility as a ...

I have heard good things about this facility as a speciality clinic, but I am not impressed with the emergency department. I took my cat in a few months ago because she has inflammatory bowel disease and I couldn't stop her vomiting. They admitted her for dehydration, but we waited probably two hours from when she was examined until when she was admitted. They had me order an unnecessary test because they did not believe she had IBD. They did not call and update me as they promised they would either morning and sent us home with unnecessary antibiotics and an atypical choice of anti-nausea medicine that surprised my regular vet. Both of these choices ultimately prolonged her recovery. I got preliminary test results that were supposed to be back 48 hours after ordering a week and a half later (because I called) and got the full results a month later (again, because I called). They said they would wash our blanket that she threw up on, but I never got it back and my calls about it were never returned. The vets that I tried to ask questions to about follow up care were rude and unwilling to discuss next steps and actions. I understand that emergency departments are chaotic, but I was not impressed by the decisions made and the inability of the staff to follow up when appropriate.