I have been waiting for a week for the safety data...

I have been waiting for a week for the safety data sheets of products that I purchased on 20 May 2020, they told me they would send them to me the following day via email.
not having received any form, I send a request email with the invoice number and the date the answer was to scan the invoice or to write all the codes of each individual product .. I have no words, since the invoice number could be activated to watch that cards had to send me as the law provides.