Kelsie Edwards

Review of The Village Deli

I don t usually do reviews but my experience here ...

I don t usually do reviews but my experience here was awful. The manager at the time I had went was very rude and disrespectful. I had trouble finding what I needed online for a carryout order, therefore I asked for some assistance. He gave me zero guidance of where the item would be only all of our menu is online . I was obviously missing something, yet he refused to help direct me to where it was. He also refused to take my order in person even though I was standing right there. I finally asked again and he rolled his eyes and agreed to just take my order in person. He directed me to wait across the street for social distancing purposes (totally understandable) while I wait for 20 minutes for my order. I waited 30 minutes in the cold and finally asked about my order and a different girl said I needed to come inside for carryout orders rather than wait outside. The rules were very inconsistent and the last thing I wanted was to be a problem. This restaurant staff does not handle stress well at all. The inconsistency of my visit was aggravating and the food was cold. I am a 21 year old women and have never had problems at any other Bloomington restaurants. Disrespect is never appropriate especially not in a work setting and especially not in a leadership position. I was very disappointed & do hope that the manager isn t always so arrogant to everyone he speaks with. Horrible experience.