Tim Pappas

Review of Viwinco Windows

From: Tim Pappas [mailto:twp438@aol.com]

From: Tim Pappas [mailto:twp438@aol.com]
Sent: Wednesday, April 15, 2020 7:15 AM
To: Ian Mackenzie <imackenzie@viwinco.com>
Subject: Tim Pappas, Performance Review for Ian Mackenzie

To Whom It May Concern,

I enthusiastically write this review of Viwinco representative
Ian Mackenzie.
Months ago a tinting flaw was discovered in all windows in my home for sale. I called Marvic Supply and they connected me with Ian. From there, Ian accommodated my inspection time frame, viewed every window, and recommended replacing every sash according to warranty. He explained how the process worked, was very professional, possessed an excellent attitude, and responded promptly to my phone requests! Viwinco is fortunate to have Ian as their representative, and my settlement went through without incident. Ian is a PROBLEM SOLVER!

My Best to Ian,

Tim Pappas, Ph.D