Not so busy as the only metropolitan city airport ...

Not so busy as the only metropolitan city airport in East India is supposed to be. Not a lot of options to spend time before departure. Though lots of seating space available, but some more shops should come up. Food joints and eateries are ok, but it would have better if there had been more options. Washrooms are not so clean, security staffs not that competent, ATMs don't work, long queues every time for prepaid taxis as all the counters don't work. Overall, needs a lot of improvement in terms of passenger friendliness.