A

Today s visit in Newington store, assisted by Anto...

Today s visit in Newington store, assisted by Antonio was incredible.
I previously purchased a sectional couch and ottoman in Manchester store.. assisted by Hasan O. I experienced a very disappointed service and Hasan was very unresponsive with my calls and emails. I emailed his manager Eric, he was just as unresponsive!
Long story short after all the disappointments. I visited Bob s in Newington. A young pleasant gentleman with a welcoming smile and helped me. His name is Antonio. I explained my previous order and frustrations to him. He was extremely patient and understanding my situation. I finally canceled my previous order with Manchester store and replaced a complete new sectional couch and coffee table with him.
Antonio was as busy as Hasan was when I was in the store. However, he still managed to make me feel attentive. If anyone needs changes in their living environment, contact this young man Antonio... he is very friendly, polite and humble.

Comments:

No comments