Update 2: Adrina the Front Office Manager contacte...

Update 2: Adrina the Front Office Manager contacted me via email as a result of a survey I submitted. They are working on improving the connectivity and she apologized on behalf of the Front Office. I'm happy with the response.

Update 1: called to ask the front desk about the slow internet. They transferred me to tech support. Each time the call disconnected and I called the front desk again to be transferred. Happened 3 times in a row. Front desk attendant named Candy offered to call them directly and then call me - this never happened. Later that day I was passing through the lobby and overheard Candy complaining to other staff members about me. Today I checked out - no one asked how was my stay or even acknowledged my presence as I took the folio and walked out. I guess the feeling is mutual - bad attitudes, poor service, not staying here again.

Internet couldn't be any slower. Gave up and tethered to my phone. Old Keurig machine in the room. Only one coffee pod. Mini water bottle. Cheap. No central window or light control leaving you on an Easter egg hunt throughout the room before bed to find all of the switches. Even DFW Grand Hyatt has got this covered.

Generally unexceptional. Executive corner room. Marriott gold elite. Would not stay here again.