David McCann

Review of Jumeirah Zabeel Saray

Overall we had a pleasant 10 night stay at the ZS....

Overall we had a pleasant 10 night stay at the ZS. In general it is what you would expect from a fairly high end 5* middle eastern hotel.

What we liked:
- Rooms to a generally very good standard - large and well equipped
- The half board offer is good value and is worth about 200AED/40GBP per person per day. The onsite restaurants are all of good quality and variety (plus you can use other brand hotels) - we never felt like we were captive to the vouchers
- Good pool

What we felt could have been better elsewhere for similar money:
- Was more family orientated than I expected - meaning lots of small children running around the pool and screaming in the restaurants. I would have preferred it more peaceful
- Availability of sun beds by the beach and pool were occasionally hard to find
- Some staff were very pleasant to deal with, some were only average and one (Aziz by the beach) was downright rude and unpleasant

Overall - if the hotel was exceptionally well priced I would consider going back and would recommend to friends. However there is a lot of similar hotels out there in Dubai and Abu Dhabi and I have stayed in better.