Visited the Rain Spa and Leisure Centre with my si...

Visited the Rain Spa and Leisure Centre with my sister. We booked afternoon tea beforehand for 1pm. We both were called by your hotel to confirm this time. When we arrived we were told we were booked in for half past 1. We booked in for 1pm as we wanted to enjoy the leisure facilities before our spa treatments. A very experienced female member of bar staff/waitress set up our table very fast (Thankfully) and looked after us. I have to say she was absolutely a credit to ye. I myself have been a waitress for 5 years and my sister has been a chef for over 16 years. We asked for more sandwiches as unfortunately the selection was extremely low for the price charged. We were told the head chef would have to charge extra to make some up. Again, we work in the service industry. The plates were cold...we could tell that the sandwiches were made up that morning. Typically for afternoon tea the sandwiches are made fresh and the desserts are the only ones refrigerated as the bread gets soggy. Overall this was poor and a disservice to ye, we ve been to afternoon tea in Adare and Castletroy so I d advice ye to take notes if ye want return customers for this. Again, the waitress/bartender did her upmost to make up for this.

In the Rain Spa I had Diane as my therapist. She honestly was fantastic. She was so reassuring, my skin feels fantastic and I ll 100% be back again as it is well worth the money and the girls are so professional. I have combination and sensitive skin so I find it very difficult to have my skin feeling this good. Highly recommend to anyone who needs a break away from stress. Thank you for the wonderful treat of a day
Kind regards
Laura