Mark Magierski

Review of Edencrest

I booked a cabin through AirBnb about a month in a...

I booked a cabin through AirBnb about a month in advance. Eden Crest is the management company. The DAY BEFORE our arrival, I received a cancellation notice. I called them and they explained it was triple booked so they gave it to the person who booked first. They said they would look for another cabin and call us back. They never called back. I called them another 3 separate times, and each time lead to nothing and still never received a call back from management. Not even an apology. I had people driving and flying in and small children coming as well. For almost ruining a family vacation, you'd think they'd feel some remorse. And how do you not notice a triple booking until the day before? Luckily, I found another cabin on my own which turned out to be great. After reading the latest reviews, maybe I was lucky this place cancelled on me. Beware when you book with Eden Crest!