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Lauren langer

4 years ago

As landlords after being dissatisfied with custome...

As landlords after being dissatisfied with customer service we received from another real estate we decided to move the management of our investment property across to Ray White Maroubra. At the time our investment property had a tenant who had decided to stop paying rent and was neglecting the property. Neither of which were being addressed effectively by the previous managing agent. Tim Psaltis has taken over the management of the property in the middle of all of this, which I would imagine is quite the challenge. Tim has effectively communicated with both us and our insurance company to help with the claims process. Over the last few weeks he has taken the appropriate steps to remove the tenants, and has organised to have the appropriate clean up and repairs made to the property so we can advertise for new tenants. Thus far we have found Tim to be personable, efficient, professional and well organised.

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