Andrew Knight

Review of Milwaukee Harley Davidson

I went to local Harley Davidson dealer in Panama C...

I went to local Harley Davidson dealer in Panama City Beach FL where I purchased my 2017 Road Glide Special in January of 2017. Today I dropped by there to show a paint defect on the saddle bag latch cover where the paint is rolling back on the latch. I was pretty much told that there wasnt nothing they could do and they would send a pic of the paint rolling back and they might do something about it. But Harley Davidson would not pay 100% to fix the problem. Well here is where I have a problem with this. It would seem to me being I give $40k for this bike not even 3 years ago yet that this shouldn't be happening. So basically I can go kick rocks. Seems to me that HD would fix this and make a happy customer. I am not real happy that NOTHING IS GOING TO BE DONE ABOUT THIS! I have ordered so replacements latch cover that has cost me $70 bucks for something that Harley Davidson doesnt think they should fix. I guess it is what it is. Just not good customer service to me. Harley Davidson wants you to loyal but it's hard when they cant stand behind the product they put out. Especially when its clearly a paint defect.
Andrew
Panama City Beach FL