John Raha

Review of Bowditch Ford

I wouldn't recommend buying a used car from Bowdit...

I wouldn't recommend buying a used car from Bowditch, nor would I recommend any Ford owner service their vehicle here.

In 2017, I purchased a slightly used 2016 Mustang. I paid more than other dealers were charging, but I thought it was fair because Bowditch assured me the car was inspected by highly trained Ford technicians in a state of the art facility.

Well, I purchased the car and found out that week that the passenger mirror was broken, lights were broken, and the even the windshield wipers weren't working correctly. So much for a 172 point inspection.

Bowditch fixed those issues, but the car still has problems. It has a rattle at idle, but the service department says that they're "unable to replicate the issue".

It's been in the shop numerous times. I've had to take off work and sit in the lobby for hours trying to get this fixed.

Yesterday was the final straw. I spoke to the mechanic working on my car, and he flat out told me "I don't know what it is". I sat for two more hours before the service advisor came up to me and said the techs were unable to replicate the issue and that I'd have to come back another time. What a joke!