Kristyna Polomska

Review of Ditzo

Horrible customer service, the only way to contact...

Horrible customer service, the only way to contact them is via Whatsapp or FB, which sounds great, but it does take 2 hours to receive an answer every time, which is extremely annoying when solving more complicated matter and on top of that the conversation is handled by different person every time they respond and it doesn't seem like they bother to read more than one answer back which results to explaining all over again and going nowhere. Can't wait until I can change the insurance company at the end of the year.