I have been to Winterplace too many times to count...

I have been to Winterplace too many times to count. This time was VERY different. My niece and nephew ended up at ER with head wounds from your tubing area. I suggest you replace your help with adults or better trained young people. A 5 and 6 year old could have had a wonderful fun time had the ONLY worker at the top of the tube lanes and he was on our lane had been paying attention and NOT looking around with his hands in his pockets. 5 year old went down the lane and it wasn t clear from 6 year old. Manager Doug was mostly no help either. Ski patrol was AWESOME! Cassie(?) that works in mountain house was a sweetheart! I WILL be contacting you all..this was a careless accident that could have been avoided. I ve never seen such disregard for safety as I did tonight. Concussion and bloody eye for two children ... first ski trip for them...thank you Winterplace.