S

Samantha Judith Smith

3 years ago

Sweet Jesus! TOO BAD HALF A STAR OR NO STARS ARE N...

Sweet Jesus! TOO BAD HALF A STAR OR NO STARS ARE NOT AN OPTION HERE!!!

My appointment was changed without my knowledge. No calls, no texts, no rmails, no letters... NOTHING! The phone number they ALLEGEDLY called to was put incorrectly in their system and they claimed because of problems with the new phone company or some other BS, "some calls may drop or not go thru", just be "patient".

I'm driving from almost 2 hours away and more than half-way through, she seemed flustered with my crying child. When I showed up after speaking over the phone, she seems very uncomfortable. She stated that at this point they were more upset and frustrated than me and almost walked out on me while I was still talking.

Look, I understand that dealing with kids requires extra effort, but if you don't like to do it, don't even welcome the money your patients bring in AND DON'T LIE !!! ALSO, ANSWER THE PHONE OR HIRE MORE PEOPLE!!!

Comments:

No comments