Blake Borders

Review of The Dollywood Company

Our visit to the park was mediocre. We encountered...

Our visit to the park was mediocre. We encountered super long lines for rides and food. We went on Sunday of the Labor Day holiday weekend and it was packed! We anticipated the crowds but not the lack of service. We have tween sons that love a good coaster but the lines only allowed us to ride 6 rides through the day. Ugh! It was hot so we wanted to grab milkshakes before standing in the next 60-plus minute line. We waited in Line for more than 30 minutes for those! We bought the refillable mug but most of the restaurants ran out of ice and soda. Lukewarm water was all that was available. Not sure if they were understaffed or what was going on. I was also frustrated with the 7pm close time. It s summer! Beautiful park with lots to offer- you just can t fit it all in due to poor operations planning. It s hard to justify the $300 spend for a family of 4. Use that money toward your trip to Disney!