Unbelievable that this is a "commercial" company, ...

Unbelievable that this is a "commercial" company, unfortunately you can't go anywhere else, because if there were an alternative, then KIWA would have been bankrupt in no time. What an administrative amateurs.

What I find particularly strange is that there are reviews with 5 stars ... you would almost think that they are employees because KIWA has never heard of service.