B Klep

Review of FABUWOOD CABINETRY CORP.

If you are considering Fabuwood cabinets, buyer be...

If you are considering Fabuwood cabinets, buyer beware! Some of our cabinets and side panels have discolored and we have had NO help from Fabuwood or our contractor. I would not even give them one star, but had to so this would post.

Four years ago we remodeled our kitchen using Fabuwood cabinets. The contractor was Brook Cabinetry and the proprietor was Anthony Albanese. Brook Cabinetry and Fabuwood were closely integrated and Fabuwood offered the best selection and configuration for our new kitchen design. We signed a contract with Brook Cabinetry, which included a full 5-year warranty The warranty is for five years materials and labor . The job was completed and for almost 4 years we were happy.

Early in the 4th year we stared to notice some discoloring of selected cabinets, doors, and side panels. The discoloring did not affect all of the cabinets, just a random selection from various spots in the kitchen. We reached out to Fabuwood on August 4, 2017 and they told us that we had to go through our contractor. We had a difficult time reaching Anthony from Brook Cabinetry, but after several months Anthony came to our house on January 29, 2018 and took several pictures and agreed that many of the cabinets were discolored. Anthony indicated that he hadn t seen this problem before, but he would contact Fabuwood to help resolve our issue since the product was warrantied for 5 years and we were still within the warranty period.

After 2 more months and several unanswered phone calls to Anthony, we finally heard back from Anthony on March 3, 2018 and he told us that the cabinets were only warrantied for 2 years, not 5. This was despite our sharing a copy of the signed contract from his company with him.

We reached out to Fabuwood again and they said that they could only help us by having us fill out a quality report on Fabuwood s website. We did this on March 21, 2018 and have heard nothing from our contractor or Fabuwood.

In short, what we are left with is a re-modeled kitchen that is less than 5 years new and the cabinets are discolored. To resolve the problem we need to find a cabinet refinisher and have all of the cabinets repainted at our expense.

Again, buyer beware if you are considering Fabuwood cabinets. We have had NO customer service from them at all and no help solving our problem.