Review of Telekom Romania

4 years ago

Update.

Update.
From bad to worse!

In the mail you say that the amount of 685.98 lei without VAT will be adjusted, and on the last invoice only 775.32 lei with VAT was adjusted, as a result of this error the services of my Mobile 13 subscription have been suspended. After about 3 hours of talking in the Call Center with different operators I was able to reactivate my subscription services. You make fun of me, a man of good faith, of my time. The operators did not want to give me a registration number for the incident with the suspension of services or send me this notification by email. You are only amateurs, I sincerely regret that I am a Telekom subscriber of which you beat the game, I did not find agreement, I could not talk to a superior these problems, because they do not want to get involved. If Telekom is wrong everything is ok, but if I have no guilt and I am still screwed by the services for which they pay what is understood as we are in Romania and it goes like this?

I am ashamed to say that I am a Telekom subscriber.
A subscriber on the wall, a month of calls and email notifications, but you have the impression that I have all the time in the world and all the patience. During these calls, writing notifications, I went to the Police for the complaint, dear Telekom I could spend it with my children, what right did I waste my time with? With what right do you suspend my services without prior notice? Dear Telekom, you managed to make this winter holiday an ordeal for me!

Good!

No experience together!

Telekom Romania managed to fraudulently execute on my behalf and on my behalf two subscription contracts after which we talked in Morocco, totaling about 900 lei. I find it very difficult to talk to them at the Call Center, I have requested copies of the two contracts, and the operator tells me they cannot be sent to me. Another one asks me that I stayed for a long time (one month) with the two subscriptions without to do anything ?!
#nutelekom