Kuo Liu Review of Diamond Honda of Puente Hills
Horrible dealership. Came here on Sunday to look a...
Horrible dealership. Came here on Sunday to look at a car. Went to inspect the inside and outside of it but our sales guy Dennis told us that the keys were locked up in the service box and we couldn't test drive it. He spoke to his manager Jeffery and he said they haven't even had a pdi(pre determine inspection) done yet. If this was the case then why was the car posted on their website for sale. We were serious about it and didn't want to buy it yet until we test drive it first. Jeffery said once they get the pdi done and they can call us to come down and make a offer. The following day comes and Dennis called us that we can make a offer but still can't test drive it yet until the pdi is done. That is fine so I told him just let me know once the pdi is done and we can come down and make a serious offer. 1 hour later Jeffery have us a call and told us that it was sold. How the fudge is that possible without getting a pdi done?! 20 mins later another sales guy name Joe told us that the buyers' check bounced and it's still up for sale. So at this point they are playing games.... I told Joe the same thing what I told Dennis. Once the pdi is done and we can test drive it we can make a serious offer and buy the car. He said he would get the pdi done in 2 days. 2 days later and I haven't heard anything from them. I call the dealership back and they said the car was sold already. So in the end, I wasted my time and got lied to. Never again will I buy or do business from this dealership. If you like playing games and wasting time then this dealership is for you. If I could give 0 stars then I would.
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