I stayed here for a conference and had a horrible ...

I stayed here for a conference and had a horrible experience! There were hair shavings on the bathroom counter from a previous guest, the sink stopped was broken/blocking the sink, there was mold in the shower and a vent that blows cold air at you in the bathroom.

When I arrived, the Wifi was down for hours but they didn't warn me. I struggled to connect and only understood why it wasn't working when I called down to ask for help. This is unacceptable for a hotel targeting business travellers!! The next day, the wifi was re-established but extremely slow--to the point that the conference presenters commented on it more than once. I was also given incorrect info on the fitness center hours, which meant I lost an hour and able to take full advantage after taking the time to go there only to find out they were closing in 30 minutes instead of 90. The steam room was also out of order.

As compensation, Hilton HQ offered me breakfast for two for the rest of my stay, but the assistant manager of this hotel decided to provide only one breakfast for one person, valid only on the date that she chose. I was also asked to send photos of the room when they should have just gone and inspected it themselves. I was switched to another room that was slightly cleaner, but just as shabby and with windows so drafty that the curtains kept moving. In the second room, my teeth were chattering again from the air vent when I stepped out of the tub, same as the first room.

I would never stay at this hotel again, and I will think twice before staying in another Hilton.