Braden Chaves

Review of Adorama

My first time shopping here (online) I ordered a l...

My first time shopping here (online) I ordered a laptop. They charged my card and the order sat in processing for months. In fact, on my account, it still says order placed. I emailed and called them and they said they didn't see the order on their end, so it must have been some other seller on their website. I never received the laptop and eventually the money was refunded on its own.

2nd time ordering, I ordered a lens and a tripod. The box arrived crushed and damaged. The lens had no packaging, and no lens caps. It was all scratched up and not something I would consider okay to sell, especially for the price I paid. In all fairness the tripod had packaging of its own and it is a great tripod.

I contacted support for this order and they just sent me a return label. Which is good, I suppose, but now they are just going to resell this to someone else and rip them off too.

BOTTOM LINE: Stay away if you can avoid it. There are plenty of other retailers that have less issues and more respect for their products and customers. Maybe if you live nearby you can at least see the product, but they definitely lost my trust.