April S.

Review of MERCEDES-BENZ OF NORTHWEST ARK...

The salesman who was working with us was lacking a...

The salesman who was working with us was lacking any personality and was completely rude to us. He didn't respond when we thanked him on our way out the door for helping us, or so much as acknowledge our presence. It was close to closing time and no one was there to detail the car, so we took it home with the promise they would clean it when we came back through. We brought the car back a week later to have it cleaned, picked it up after an hour and barely anything had been done, if anything at all.

I will say though, that the other people were nice and welcoming. Also, we were pleasantly surprised with the 'Benz Box' we received in the mail from MBofNWA at Christmas time filled with gifts.

With that said, I would really have to think about buying another vehicle from them when we're looking to upgrade in a few years.