A
Ann DeHaven Review of Kowloon Shangri-La Hotel
From the minute we entered the front door, we were...
From the minute we entered the front door, we were greeted with exceptional customer service. Grace was a lovely woman who greeted us and escorted us to our room explaining everything in great detail. Whenever she saw us during our stay she remembered us and greeted us warmly. The staff was efficient, warm and welcoming. The lobby was luxurious!
Comments: