I just wanted to go on a jet ski tour plan and sim...

I just wanted to go on a jet ski tour plan and simple. Well it took over an hour to talk to someone on the phone. Then they told me to go to this location Miami Beach Marina Piet A because it is accessible. So I go and it s NOT accessible. So I m back to square one. What a waste of time and energy. Not easy to work with in regards to accommodating handicaps within any reason. Very unprofessional business.