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Eagle Van lines bent my bike in shipping and refus...

Eagle Van lines bent my bike in shipping and refused to claim responsibility. When I called the claims department the representative got defensive, told me my bike was likely a counterfeit and continuously cut me off whenever I tried to talk. I was told to file a claim with Trek because it would likely fall under the lifetime warranty covering frames. This company bent my bike and washed their hands of the issue. I ll never utilize their services again.

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