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rakesh gupta
Review of MyTaxiIndia.com

4 years ago

PATHETIC!! CHEAP!! UNPROFESSIONAL!!

PATHETIC!! CHEAP!! UNPROFESSIONAL!!

I have a booking I'd 26411, Delhi to kasauli. Today at 6 am. I haven't got any driver details yet. Your call center executive mr. Sandeep is forcing me to take 2 cabs instead of one big cab. Which is not possible as my Mother has arthritis and needs more leg space moreover I made booking for a Innova or equivalent. My whole family is suffering due to your mismanagment. Unable to sleep whole night, waiting for your confirmation!!! Please respond asap as I might need to escalate it further... This is completely unprofessional just 2 hrs to journey and no confirmation of driver after paying in FULL

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