Angelia Walker

Review of Entrust Energy

Overall I am happy with Entrust Energy. I gave fou...

Overall I am happy with Entrust Energy. I gave four stars because of the letter I received from Entrust about them transferring me to a new electric company and if we are in a contract and we decide to go with another because we are not happy with the one they are switching us to, we should be be obligated to pay early termination fee. I think we should have a choice to whom we go to if the company is doing the switching and if you are still in contract and not be required to pay a early termination fee if we go with a different company. Now you have no choice but to transfer to the new energy company if you do not want to pay the early termination fee.