Ashley Karr

Review of Audi North Austin

I enjoyed having a rental while my vehicle was bei...

I enjoyed having a rental while my vehicle was being serviced so that was perk BUT the communication from my assigned service manager was far from hospitable. They kept my vehicle for over the weekend when I dropped it off on a Thursday morning. There was no major work that needed to be done other than a diagnostic test to confirm what I already knew. I asked them to take a look at an additional technical thing (mirrors) and I was told they did but there was no proof that, that was ever looked at in the notes or on my receipt. If I can help it, I will not bring my vehicle here mainly bc of the distrust and lack of communication.